Multilingual customer service, claims support and insurance sales for insurers, brokers and MGAs — from the first quote to the claim that proves the policy was worth it.
Inbound and outbound sales teams that call leads back fast, explain cover clearly and close — following your scripts and sales compliance.
Welcome calls, document checks and first questions answered — so new customers understand their cover from day one.
Address changes, added drivers, payment questions and certificates — handled quickly by phone, email or chat.
First notice of loss taken with care, the right details collected the first time and the claim passed to your handlers without delay.
Proactive claim status updates, repair and settlement follow-up, and renewal calls that protect your retention.
Motor, home, travel, health and life insurers that need extra service, claims or sales capacity in several languages.
Teams that call leads, renew policies and look after clients on your behalf, in your brand voice.
Fast-growing products that need multilingual support and sales as they launch in new markets.
We work inside your policy admin system, CRM and claims tools — with the access and recording rules you define.
A single storm can multiply claim calls overnight. We plan surge capacity with you, train extra agents on your FNOL process in advance and keep every policyholder informed in their own language.
Native and fluent speakers from our Cairo hub, for every market you insure.
Yes. Our sales teams follow your scripts, disclosures and compliance rules, and every call can be recorded and reviewed. Licensing requirements are agreed with you for each market.
We take first notice of loss, collect documents, give status updates and pass each claim to your handlers. Claim decisions stay with your team.
Our agents work in your policy admin, CRM and claims tools with the access levels you define.
We plan surge capacity, overflow queues and ready-to-use messages with you, so extra agents can start quickly when volumes jump.
It depends on volumes, languages and compliance reviews. We agree a launch plan after the discovery meeting, often starting with a pilot.
Tell us which calls you want to hand over — sales, service or claims — and we’ll show you how a SundSpeak team would handle them for your brand.
Talk to an insurance specialist →Tell us about your products and customers — sales, policy service or claims — and we’ll show you how a SundSpeak team would support them.
